FAQ

What payment methods do you offer?

Orders can be paid by credit card through the safe processing system Stripe®.
What countries do you ship to?

We ship to the following countries of the European Union: Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia and Slovakia. Shipping in other countries not already mentioned might be available. Contact us at info@heras.shop for any questions you might have.
How long does shipping take? Do you offer quicker delivery options?

Shipping might take up to 5-10 days depending on the country of delivery. How long the delivery time will take is out of our control. Quicker delivery options (1-2 working days) are available. For more information prices and availability please send us your enquiry at info@heras.shop or drop us a message on instagram/facebook.
What size should I get?

Please refer to the What's my size guide page on our website for further information. If you are still unsure kindly contact our support team that is happy to assist you.
Do you accept customised orders?

Yes we do accept customised orders but prices availability and time of production are dependent to the numbers requested. Wanna find out more? Then we are only a message away!